Digital Workplace Impact · 2026-04-01 · 34 min
In this episode of Digital Workplace Impact, host Nancy Goebel is joined by Suzy Dean, Microsoft MVP, and CEO and Co-Founder of Addin365, for a practical and insight-rich conversation on what it truly means to design and run an AI-ready digital workplace. Drawing on extensive real-world experience across the Microsoft 365 ecosystem, Suzy reflects on how the accelerating pace of technological and organizational change is placing new demands on digital workplace teams. Together, Nancy and Suzy unpack why many digital workplaces struggle with adoption, pointing to familiar challenges such as technology-led rollouts, fragmented governance, outdated content and experiences that fail to support the tasks employees are actually trying to complete. A central theme of the discussion is alignment - between business strategy, employee needs and technology capability. Suzy shares a playbook for success that starts with engaging senior leaders around business outcomes rather than tools, ensuring shared ownership of content and governance, and designing navigation and experiences around work tasks rather than org charts.
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Episode 169: How a former Visa exec’s ACT delivered 98% GenAI adoption
Episode 168: Hyperadaptive - Rewiring organizations to become AI-native
Episode 167: The Community‑First Advantage: Turning trust into ROI
Episode 166: Change agility at the speed of disruption