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Index/Marketing/Digital Changemakers
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How to harness the value of trust in your brand.

Digital Changemakers · 2026-02-03 · 52 min

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Episode notes

James Best CBE, Chair of the Committee of Advertising Practice, and Matt Bourn, Director of Communications at the Advertising Association, join Ian to explore why trust is one of the most valuable assets a brand can build. Drawing on their new book, Trusted Advertising , they reveal how trust in advertising is evolving, why it drives commercial outcomes, and why it matters where your brand shows up. Hear how in a world of AI and influencers, brands can use real-world channels such as Out-of-Home to build trust at every touchpoint.

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