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Index/Marketing/Destination On The Left
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478. Using AI to Transform the Visitor Experience, with Michael Herrmann

Destination On The Left · 2026-05-27 · 42 min

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Episode notes

On this episode of Destination on the Left, I talk with Michael Herrmann, President and Founder of Tour Connect AI. Michael shares how operating a bike rental company in Sydney, Australia, led him to develop a technology to help DMCs become more efficient. You'll hear why Michael believes AI won't replace the human touch in tourism, it will amplify creativity, improve collaboration, and drastically improve efficiency.

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