DataTalk · 2026-01-29 · 45 min
Welcome to "Fraud Frontlines," a special limited series within the DataTalk™ podcast, hosted by Kathleen Peters and dedicated to exploring the latest trends and strategies in fraud prevention. In this episode, Kathleen Peters, Chief Innovation Officer of Experian Identity and Fraud, sits down with Dr. Nicola Harding, a criminologist, and founder of The Financial Crime Lab. Dr. Harding shares her unique insights into the human behaviors behind fraud, emphasizing the importance of understanding the lived experiences of both victims and perpetrators. Dr. Harding discusses her journey into criminology, driven by a curiosity about why people make these choices. She highlights the need to ask "how" fraudsters operate to better prevent financial crime. Her approach combines human insight with technology, advocating for a balance that leverages both to combat fraud effectively. The conversation also delves into the power of storytelling in fraud prevention, the role of restorative justice, and the mission of The Financial Crime Lab to turn research into actionable insights. Dr. Harding emphasizes designing fraud prevention strategies for moments of vulnerability, not just ideal scenarios.
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