
D2C Diaries · 2026-07-10 · 1h 8m
Paul Gedman has been in DTC longer than almost anyone we've had on the podcast - from joining The Hut Group in 2009 with 40 employees, and over nine years scaling it to £1 billion in revenue via ten acquisitions (including Look Fantastic), to now running eComplete, where he's building a model that competes directly with private equity for e-commerce acquisitions. Paul breaks down why every DTC era is defined by a different arbitrage opportunity, what actually happens once a founder takes on investment (his "5-a-side to 11-a-side" analogy is a good one), and the brutal real odds of a successful DTC exit - he puts it at 1 in 1,600 founders who get out with more than 50% of the value. We also get into why 80% of exit processes fail, the prep work founders skip that kills deals months later, and how eComplete is trying to build a hybrid model that gives founders a better shot. If you're a brand spending £100K/month, we'll run your ads. Apply for your growth roadmap: This podcast is proudly sponsored by Sathi. SATHI is the affiliate platform built for Shopify brands that want the truth about their program. Cookieless multi-touch attribution shows you which affiliates drove the sale.