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Index/HR/Cutting-Edge Benefits Podcast
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Why do so many businesses continue overpaying for healthcare benefits when better options exist?

Cutting-Edge Benefits Podcast · 2026-06-23 · 10 min

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Episode notes

In this episode of The Cutting Edge Benefits Podcast , Anthony McMahon of ClaimLinx joins Neil Haley to tackle some of the biggest myths, misconceptions, and emotional barriers that prevent employers from making smarter healthcare decisions. Inspired by conversations with a newly onboarded sales leader who reviewed ClaimLinx’s case studies and asked, “Why wouldn’t every company do this?” Anthony dives into the real reasons businesses resist change - even when significant savings and better employee outcomes are possible. The discussion begins with one of the most common challenges facing business owners: healthcare simply isn’t their primary focus. While employers are busy managing operations, growing revenue, handling customer issues, hiring employees, and putting out daily fires, healthcare often gets delegated to HR departments, finance teams, or long-standing advisors. As a result, many organizations continue renewing expensive plans year after year without fully evaluating alternatives. Anthony explains that one of the largest obstacles to change isn’t logic - it’s emotion. Many employers have worked with the same broker or advisor for years, sometimes decades.

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