Captive Conversations, The Hospitality Podcast · 2026-08-09 · 5 min
Going back into the archive, this bonus clip comes from Episode 13 with William Connors. William shares the extraordinary story of helping launch Popeyes UK , including opening day queues of over 3,000 people , teams stepping into operational roles to keep the restaurant running and the technology challenges that came with scaling at incredible speed. A brilliant reminder that hospitality is often at its best when everyone rolls up their sleeves and solves problems together.
Jade Craig - What Hospitality Can Learn From a Lifetime of Building Communities76 / 100
Max Shipman - The Hospitality Marketing Channel Nobody Measures59 / 100
Will Fearnley-Whittingstall - Why Hospitality Cannot Afford To Become Faceless
Aaron Resch - What Operators Actually Need From Technology
Loyalty Starts Before the Order - by Georgina