
Business Growth Architect Show: Founders of the Future · 2026-05-04 · 25 min
Had an AHA or Insight? Share it: You are using AI. That's the right thing to do. You are enamored with how fast and intelligent it is. But you are getting inconsistent results. And you are worried it's your prompts. You have been using AI. Getting inconsistent results. Pushing back when it ignores your instructions. Telling it the same thing ten times. And wondering if you are just doing it wrong. You are not doing it wrong. You are misunderstanding what it is. Michael Toguchi builds AI systems for universities, nonprofits, and some of the largest mission-driven organizations in the country. Stanford. University of California. Major associations with hundreds of thousands of members. Places where an inconsistent output or hallucinations are not just annoying, they have real consequences. What he has found is that the AI problem is almost never an AI problem. It is a foundation problem. Organizations that struggle with AI outputs almost always have unclear goals, inconsistent data, and no governance before they touched that tool. AI does not fix the crack in your foundation. It runs on top of it. And if the foundation is broken, AI produces mediocre output at extraordinary speed.