
Building Better Cultures · 2026-05-21 · 37 min
In this week's episode, host Scott McInnes has an insightful conversation with Stephen Baer, founder of Engagency, as they explore the core principles behind building resilient organisational cultures that thrive on trust, purpose, and people-centered leadership. In this episode, you'll learn: The true drivers of employee engagement and retention The role of middle management in fostering a culture of trust Strategies to communicate purpose and strategy effectively Leadership behaviours that inspire and empower teams The impact of organisational culture on financial performance Practical tips for small organisations to deepen connection Key Takeaways: Why the "Velcro vs. glue" analogy is essential for understanding employee retention Insights into why 79% of employees are disengaged and how to change that The importance of investing in middle management training and emotional intelligence How trust and vulnerability in leadership can transform company culture <ul class="Bull