
Beyond Translation: The Native Experience Podcast · 2026-05-25 · 42 min
Australia spends $400 million on language services over five years, but every agency procures them differently, with no standard approach to quality, complaints, or remuneration. Leigh Cox, Director of Language Services Policy at the Department of Home Affairs, explains how his team was set up to fix that. He shares the geospatial mapping exercise that revealed the strongest anti-Muslim correspondence came from towns with almost no diversity at all, the Kosovo refugee kids who sparked his passion through daily soccer tournaments in a small country town, and why transcreation, not word-for-word translation, is the shift that is finally gaining traction across Australian government. This is Episode 30 of Beyond Translation: The Native Experience Podcast,