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Index/Marketing/Beyond Translation: The Native Experience Podcast
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#030: Creating Access & Equity- The Role of Language Services in a Multicultural Society with Leigh Cox

Beyond Translation: The Native Experience Podcast · 2026-05-25 · 42 min

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Episode notes

Australia spends $400 million on language services over five years, but every agency procures them differently, with no standard approach to quality, complaints, or remuneration. Leigh Cox, Director of Language Services Policy at the Department of Home Affairs, explains how his team was set up to fix that. He shares the geospatial mapping exercise that revealed the strongest anti-Muslim correspondence came from towns with almost no diversity at all, the Kosovo refugee kids who sparked his passion through daily soccer tournaments in a small country town, and why transcreation, not word-for-word translation, is the shift that is finally gaining traction across Australian government. This is Episode 30 of Beyond Translation: The Native Experience Podcast,

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  • #034: An Exploration of Forensic Translation and Interpretation with Carl Gene Fordham
  • #033: Amplifying Young Multicultural Voices with Saad Khalid
  • #032: Brand Global, Adapt Local with Nataly Kelly
  • #031: How Language Tech, AI, and Holoportation Are Shaping the Future with Dieter Runge
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