Beyond the Paycheck · 2026-08-06 · 25 min
Summary What happens when companies raid their benefits budgets to fund AI initiatives? On Beyond the Paycheck, Kelsey Willock Jones talks with Cristabel Lim, Senior Director of Total Rewards and Strategic Programs at Epicor, about why benefit stability creates the psychological safety that performance depends on. Cristabel shares Epicor's philosophy of never overreacting to market volatility, makes the case for trusting your gut on investments like benefit fairs that no spreadsheet can justify, and breaks down the real AI question for benefits teams: build, buy, or don't use at all. From a $400 first paycheck spent on a digital camera to an employee assistance fund where colleagues support each other through hardship, this conversation is built for HR, total rewards, and people leaders navigating volatile markets.
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