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Index/Product/Awkward Silences
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Research Ops 2.0, Episode 4: Building Enduring Systems Amidst Constant Change

Awkward Silences · 2025-09-30 · 49 min

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Topics in this episode

UX designProduct Managementresearchproductresearch ops

Episode notes

In just ten years, ResearchOps has transformed from an obscure Silicon Valley speciality into a vibrant global profession. Despite economic headwinds, ResearchOps roles are emerging across industries far beyond tech, and the field is evolving at breathtaking speed. But where have we come from, and where are we going? In this five-part audio documentary, we’re exploring the past, present, and future of ResearchOps - and it’s exciting, fascinating, and, at times, pretty mindblowing stuff! Each episode features the voices of Cha Cha Club members, senior research leaders, and the smart minds behind User Interviews . In this fourth and penultimate episode of ResearchOps 2.0 , we’re exploring a timely topic: how to build enduring research systems even when change seems to be the order of the day - every day. You’ll hear top tips from experts who’ve managed to ride the winds of change to deliver successful, responsive research operations.

Related episodes across the Index

Other episodes covering the same guests and topics, from across The B2B Podcast Index.

  • Why your research needs a “thinking cave” with Sarah KlingThe Curiosity Current: A Market Research Podcast · on research89 / 100
  • Product Is Not a PlaybookProduct Rebels · on Product Management87 / 100
  • Just Say No to "Yes-Man Agents" & "Process Barnacles": How Miro Builds Post-AI | Jeff Chow, CPTOLaunchPod · on Product Management74 / 100
  • How Will AI and Executive Coaching Coexist in the Future?Mainline Executive Coaching ACT · on Product Management66 / 100
  • AI Is Changing How We Ideate, Design, and Build User InterfacesProduct Management Tech Brief By HackerNoon · on UX design54 / 100
  • How Does Our Brain Navigate?University of California Audio Podcasts · on research

More from Awkward Silences

All episodes →
  • #192 - Slowing Things Down to Speed Up Research with Jared Forney of Okta90 / 100
  • #191 - Throwback: UX Lessons from a Decade Researching AI with Jess Holbrook of Microsoft81 / 100
  • #190 - How to Navigate the Constant Change in UX Research with Learners CEO Alec Levin70 / 100
  • #189 - Throwback: Quantifying Research Impact with Ruby Pryor of Rex68 / 100
  • #188 - Why AI Can't Replace Qualitative Research with Sam Ladner of Workday95 / 100
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