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Awkward Silences

#168 - Summer Throwback: Amy Chess on Asking Better Questions

Awkward Silences · 2025-06-12 · 40 min

Episode notes

Welcome to Summer Throwbacks, where we revisit some of Awkward Silences' most memorable episodes. This week features Amy Chess (then at Amazon) unpacking arguably the most important research skill: asking questions. She shares what makes a "good" question, how questions should connect to insights and impact, and how you can improve your question-creation ability. Research Question Resources A Guide to User Research Questions 70+ User Testing Question Examples Writing Better User Interview Questions

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