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Topic

VoC

A guide to the best B2B podcast coverage of VoC - the shows and 10 episodes that go deepest, ranked by substance, not downloads.

Best episodes on VoC

  1. Customer Experience Superheroes - Series 1 Episode 4 - Value of Customer Journey Mapping with Christopher Brooks

    Customer Experience Superheroes · 2020-02-07

  2. Customer Experience Superheroes - Series 6 Episode 4 - Meet the CX goalkeeper, Gregorio Uglioni

    Customer Experience Superheroes · 2021-03-07

  3. Customer Experience Superheroes - Series 5 Episode 4 - Meaningful Membership Experience with Steve Devine

    Customer Experience Superheroes · 2020-12-07

  4. Customer Experience Superheroes - Series 4 Episode 2 - A wake up call for CX Professionals with Nate Brown

    Customer Experience Superheroes · 2020-08-13

  5. Customer Experience Superheroes - Series 3 Episode 3 Crisis Management in CX with expert David Wales

    Customer Experience Superheroes · 2020-07-02

  6. Customer Experience Superheroes - Series 5 Episode 2 - CX 'punking' it with Adrian Swinscoe

    Customer Experience Superheroes · 2020-11-02

  7. Customer Experience Superheroes - Series 5 Episode 1 - Leadership v Management in CX with Steve Bederman

    Customer Experience Superheroes · 2020-10-09

  8. Customer Experience Superheroes - Series 4 Episode 1 The Power of Lego Serious Play with Sirte Pihlaja

    Customer Experience Superheroes · 2020-07-22

  9. Customer Experience Superheroes - Series 3 Episode 4 Service Recovery with Katie Stabler

    Customer Experience Superheroes · 2020-07-09

  10. Customer Experience Superheroes - Series 4 Episode 3 - From Customer Service to Customer Care with Nick Lygo-Baker

    Customer Experience Superheroes · 2020-09-12