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Persona framework

A guide to the best B2B podcast coverage of Persona framework - the shows and 1 episode that go deepest, ranked by substance, not downloads.

Best episodes on Persona framework

  1. Ep85: Gold Dust Archive - Bright Ideas with Karl Sandland

    Customer Service Gold Dust Podcast · 2022-11-23

    …peaker B: One of the things that I like to do sort of early in to the journey of doing a little bit of customer experience management is the Persona framework piece, you know, really understanding the customers, customers, you know, gathering the cross section of the people that are purchasing from them, um, and involve them in the customer interviews with their customers…