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NPS and CSAT metrics

A guide to the best B2B podcast coverage of NPS and CSAT metrics - the shows and 2 episodes that go deepest, ranked by substance, not downloads.

Best shows on NPS and CSAT metrics

Best episodes on NPS and CSAT metrics

  1. CX Superheroes podcast - Series 15 Episode 4 - Meet the new role model for CX - Laura Fiacco

    Customer Experience Superheroes · 2025-10-25

    80 / 100

  2. 144 - Oversharing by Design: The Power of  Adopting the Mindset of Transparency

    Women in Customer Success Podcast · 2025-10-01

    63 / 100