Topic
1 B2B podcast episode that cover In-context feedback, ranked by substance score.
Feedback Is Just the Start: How Acting on It Increased Zipcar’s NPS by Over 50% | Nishaat Vasi, CPO
LaunchPod · 2026-06-23
…Like, maybe on a good month, 3%, 5% of people would respond, and you know, we just got this brand new app set up, so this was the perfect time to say, "Hey, how do we move from post-ride to in-context feedback?" And there's multiple goals to this.…