← The Index

Topic

Capability Adoption Scores

A guide to the best B2B podcast coverage of Capability Adoption Scores - the shows and 1 episode that go deepest, ranked by substance, not downloads.

Best episodes on Capability Adoption Scores

  1. How customer success impacts GTM with Akash Singh

    CS School · 2025-09-24

    67 / 100

    …So number one, to deal with compliance when usage data is invisible, we started to use capability adoption scores in Gainsight and with that we could still score customers health for each capability customer is licensed for and still drive adoption according to customers requirements even though no usage reported was reported to us…