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Amazon Connect

A guide to the best B2B podcast coverage of Amazon Connect - the shows and 2 episodes that go deepest, ranked by substance, not downloads.

Best shows on Amazon Connect

Best episodes on Amazon Connect

  1. The future of customer service: More human, thanks to AI

    NODE Podcast · 2026-04-28

    62 / 100

    …I know you're sitting across um, Amazon Connect, um, but if we had 30 seconds in an elevator to describe the kind of the technology footprint that you operate across, how would you describe it?…

  2. Beyond Pilots & Sandboxes: Cloud, AI & the Future of Supervision

    Barefoot Innovation Podcast · 2026-06-26

    55 / 100

    …And you mentioned the genti capabilities and also better stakeholder experiences through services like Amazon Connect, which is our cloud based AI infused contact center solution.…