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Women in Customer Success Podcast

137 - A CS Recruiter's Guide to Finding Your Perfect Role - Swati Garg

Women in Customer Success Podcast · 2025-03-19 · 35 min

Episode notes

Text us your questions and thoughts! In this episode, I sit down with Swati Garg, founder and CEO of Melo Associates, one of the most recognised Customer Success recruitment firms in the US. Swati’s career path is anything but traditional. She dreamed of being a Bollywood director, studied psychology and communication, and started as an HR journalist before pivoting into recruitment. Today, she helps CS professionals land roles by focusing on personalised applications, networking, and showcasing measurable impact. We cover: Resume strategies that work - How to use keywords effectively so recruiters find you. Quality over quantity - Why mass-applying doesn’t work and what to do instead. Following up like a pro - The best ways to reach hiring managers (hint: emails > LinkedIn). The job market shift - Why local candidates have the advantage in hybrid work models. Swati’s key message? Don’t be afraid to reach out! This episode is packed with actionable advice for anyone job-hunting in CS or just wanting to future-proof their career. Follow Swati . This episode was

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