106 - Breaking into Customer Success - Shannon Nishi

Episode notes

Text us your questions and thoughts! In today’s episode, we will be breaking into Customer Success and how to stand out when applying for a job in CS with Shannon Nishi. Shannon is the Director of Customer Success at Customer.io, and has been through a bunch of interviews on both sides of the chair herself. So in this episode, she shares with us: How to read your audience Processes for business continuity How to write a resume that speaks to the hiring manager Resume red flags and how to avoid them Mistakes to avoid in your job interview How to best prepare for a job interview What to ask at the end of a job interview Thinking about giving customer success a try? Join us for expert tips on writing standout resumes and acing job interviews. Don’t miss out - polish your skills and get ready to seize opportunities! Because opportunities will come, but it’s a matter of how we react that will make all the difference.

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