What's Going On In Banking · 2026-05-02 · 43 min
"Wait and see” might be the most expensive strategy in banking right now. In this episode of What’s Going On in Banking , Ron Shevlin and Stacey Bryant unpack the real implications behind Jamie Dimon’s comments and why AI, tokenization, and shifting customer behavior are forcing banks to make decisions now , not later. They break down the three battles banks are actually fighting: where to invest (branches vs. digital), who owns the customer relationship, and why deposits are becoming more volatile than ever. Along the way, they challenge the idea of “core” customers, call out the slow erosion happening to bank relationships, and explain why most personalization efforts still miss the mark. This isn’t about what’s coming next…it’s about what’s already happening. What’s Going On in Banking Post of the Month - How Selection Works: We’re watching !! The WGOIB team highlights the sharpest, spiciest takes we see each month, no formal submissions needed.
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