
UX Pathways · 2026-03-28 · 37 min
Discover the unique user experience path that Rachel E. Blackburn, Senior Learning & Enablement Consultant at User Testing, followed in this fourth episode of Season 4.Main points:1. UX is every interaction, not just screens 2. There is no single path into UX - diverse backgrounds are valuable3. Your past experience equals transferable skills 4. Research reduces uncertainty to learn just enough to move forward5. Small UX changes can have real-world impact6. Don’t assume and always test 7. Stop pigeonholing yourself, and you’re more than your job title8. AI is a tool, not a replacement for human creativity and judgment9. Great UX is rooted in empathy and understanding people10. Thoughtfulness matters, and consider emotional and edge-case scenarios11. Imposter syndrome is normal, and you’re likely more qualified than you think