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Index/Leadership/THRIVE: Your Agency Resource
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Ep 160: How to Design Clear Messages, with Ben Guttmann

THRIVE: Your Agency Resource · 2023-11-01 · 20 min

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Episode notes

On this episode of THRIVE - sponsored by E2M Solutions - Kelly and Ben Guttmann discuss how we may be making our messaging unnecessarily complicated for our audience and how to address that. Ben Guttmann and I cover these points and more: How we experience fluency in messaging as consumers; The difference between complicated and complex; Five design principles to achieve the goal of fluent messaging; and Focusing on benefits, not features, to resonate with an audience. Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways! If you enjoyed this episode, post it in your stories and tag me @kelly.l.campbell. And don’t forget to follow, rate, and review the podcast wherever you listen. Learn more about THRIVE at and

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