
This Working Life · 2026-06-14 · 25 min
AI usage is on the rise, but its implementation within jobs and workflows is causing problems. Research shows there is a capability gap amongst Australian workers, and a lack of AI fluency and context-poor AI use is creating job strain. What can leaders do to turn this around? Guests: Dr Rebecca Hinds, head of the Work AI Institute at Glean Dr Sean Gallagher, founder of Humanova and the former Director of Swinburne University's Centre for the New Workforce