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Index/Leadership/Think Fast Talk Smart: Communication Techniques
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301. Trust at First Sight: Create More Meaningful Connections

Think Fast Talk Smart: Communication Techniques · 2026-06-29 · 25 min

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Episode notes

“Communication is the number one way to remove friction.” If communication is the key to connection, then removing friction is what makes every interaction work. According to Vanessa Van Edwards , the most effective communicators aren’t just skilled with words - they know how to align their gestures, body language, and presence to make others feel at ease. A behavioral researcher and bestselling author of Captivate and Cues , Van Edwards studies the subtle signals that shape how we are perceived. In this episode of Think Fast, Talk Smart , she joins Matt Abrahams to explore the hidden factors that influence communication, from purposeful gestures and expressive body language to the words, images, and visual cues that build trust and credibility. Takeaways: Great communication goes beyond words. Gestures, facial expressions, visual cues, and even the language we use in emails and meetings can either create friction or build trust, clarity, and connection. Focus on the other person, not yourself.

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