Dr. G Battles Misinformation in Healthcare - and Builds Trust with Patients - There’s a Better Way

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In an age of misinformation and doubt, Geeta Nayyar, M.D., is a builder of trust. “Dr. G,” as she is known, recognizes that trust is the key to having a successful relationship between patients, providers and payers. “If I don’t trust you, I certainly won’t listen to you or take your advice,” says Dr. G. In this episode, Dr. G describes how she witnessed firsthand the transition from the old school to the new school, from physical paperwork to the electronic health record (EHR) platforms - while still in medical school in Miami and then as a newly-minted rheumatologist. “I saw the potential and promise of this better option for connecting data, connecting communications,” Dr. G says in the episode. And as we connect data and communications, we will build trust, which is fundamental in healthcare. “The day-to-day relationship, building the doctor-patient relationship, should be part of the digital transformation.” Dr. G’s book Dead Wrong, which grew out of her work to battle misinformation (and build trust) during the COVID-19 pandemic, is set for publication in October 2023.

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