
The Wellness in Hospitality Podcast · 2026-08-09 · 1h 20m
One of the biggest myths in wellness consulting is that expertise is enough. That if you're good enough at what you do, clients will simply understand your value and pay for it. I don't believe that's true. After 18 years of building my consulting business, I've learned otherwise. You can have decades of experience, be exceptional at your craft, and still struggle to make money from it. Not because your expertise isn't valuable. But because expertise alone doesn't create a business. A business only works when the people you want to serve understand what you do, value the problem you solve, and are willing to pay you to solve it. I learned this the hard way. One of my first consulting proposals was 27 pages long. I put everything in it. My finance background from Goldman Sachs. Wellness concepts. Treatment menus. Operational models. Pre-opening support. Training. Business turnarounds. Fitness programmes. I wanted the client to see everything I was capable of. I thought the more I included, the more valuable I'd appear. They hired someone else. At the time, I couldn't understand why.