The Thoughtful Leader Podcast with Ben Brearley · 2026-06-21 · 13 min
Difficult people are a reality of leadership. Whether it's a resistant team member, a challenging stakeholder or someone with a strong personality, there is rarely a simple solution. In this episode, Ben shares five essential ingredients leaders need to navigate these situations more effectively. Key Takeaways Patience is required because difficult behaviours often develop over time. Commitment helps you stay consistent when progress feels like it isn't happening. Empathy allows you to understand concerns, stay composed and respond more effectively. Quote "Empathy just means making an effort to think from that person's perspective." Resources Coaching with Ben - Leadership Coaching
#333: That wouldn't work in my team - or would it?35 / 100#331: Are you walking on eggshells in your team?#330: Maintaining personality and values balance in a team.#329: Q - How much empathy should you have? A - 37%#328: I took an Emotional Intelligence assessment and got a shock!