The SaaS Revolution Show · 2025-10-02 · 31 min
Nikola Mrkšić, Co-founder and CEO of PolyAI, joins Alex Theuma on the SaaS Revolution Show to reveal how voice AI agents are driving millions in revenue for its enterprise customers. Nikola shares his journey from competing in math olympiads to building a leading global AI company. They discuss the evolution of AI, its role in social mobility, the impact on customer service, effective enterprise sales and AI pricing strategies, and more. This episode covers: - Nikola's background and how it shaped his approach to AI. - Why AI has the potential to transform customer service even further. - Why building a successful company requires delighting customers and improving products. - The challenges and opportunities that come from rapid AI development. - Sales strategies that align with enterprise customers. - The challenges of outcome-based pricing and why it’s powerful. - How AI voice agents can deliver significant ROI for businesses. - The future of PolyAI focuses on scaling impact and improving customer experience. - A look ahead to Nikola’s upcoming keynote at SaaStock Europe.
Other episodes covering the same guests and topics, from across The B2B Podcast Index.
Win the AI Answer, Not Just the Citations with Tim Sanders, Chief Innovation Officer at G2 - Ep 85The Transaction · on SaaS100 / 100
Just Say No to "Yes-Man Agents" & "Process Barnacles": How Miro Builds Post-AI | Jeff Chow, CPTOLaunchPod · on SaaS74 / 100
Define the Message and the Roadmap Follows with Jamie Domenici, CMO of KlaviyoThe B2B CMO Podcast with Jon Miller and Sydney Sloan · on SaaS70 / 100
Edward Robson - Capital Allocation in TechnologyCloud Returns · on SaaS68 / 100
79: Cancel all my meetingsOur B2B SaaS Journey · on SaaS50 / 100
Small Business Series - Think Like a CEO (Ep 5)The Finance Leader Podcast · on CEO
How AI is reshaping SaaS product and pricing, with Nue CEO Mark Walker69 / 100
10 Years to $10M ARR: Lessons from Precoro’s Founder59 / 100
How You.com 10x’d MQLs with multithreaded marketing79 / 100
From CRO to CEO: Nick Turner on scaling Dreamdata and building trustworthy AI77 / 100
How AI is changing SaaS funding with Ventech’s Audrey Soussan67 / 100