The Retail Razor Show · 50 min
S6E3 PayPal’s Mike Edmonds breaks down agentic commerce and how it redefines trust, loyalty, and the merchant‑of‑record future Agentic commerce is no longer theoretical. It’s already reshaping how shoppers discover, evaluate, and buy products. In this episode, we sit down with Mike Edmonds , VP of Agentic Commerce & Commercial Growth at PayPal , to break down what agentic commerce really means for retailers right now and how agentic AI is transforming the entire shopping lifecycle. We explore the three major use cases of agentic commerce, how AI shopping agents are changing product discovery, why payments and trust are now central to the agentic commerce experience, and how retailers can maintain control of customer relationships through merchant‑of‑record models. If you’ve been trying to understand how agentic commerce works, how agentic AI fits into the retail ecosystem, or what retailers must do in the next six months to stay competitive, this episode delivers the clarity and direction you need.
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