The Remarkable Leadership Podcast · 2026-06-15 · 5 min
Last week I talked about the idea that our team members are our customers. This week, I'm taking that idea further. We spend a lot of time thinking about what we expect from our team. But expectations run both directions - do you know what your team expects from you? In this episode, I share four things that can help: thinking of your team as a customer, asking them directly what they want and need, listening without judgment, and creating a feedback loop so you can keep adjusting over time. If you don't know what your team wants and needs, how can you possibly deliver it to them? This idea is one piece of a bigger conversation I explore in my book, Flexible Leadership - about moving beyond what's comfortable so you can lead the way your team actually needs. Get your copy at My name is Kevin Eikenberry and I'm here to help you reach your goal as a leader and a human being with Remarkable TV and the Remarkable Leadership Podcast. I am also the Chief Potential Officer of The Kevin Eikenberry Group. We provide speaking, training, consulting, and coaching services to organizations who believe in investing in their most valuable assets - their people.
It's Not the Workload, It's the Thought Load with Dr. Liane Davey69 / 100What Are You Worried About? - Thoughts from Kevin
The M.A.G.I.C. Rules of Leadership with Claire BrumbyAre You Stubborn or Persistent? - Thoughts from Kevin
Leading Breakthrough Strategy in Volatile Times with Rebecca Homkes