The Rebel Instinct · 2023-02-14 · 20 min
Self checkout, but nowhere to put your bags? Renting a car, but you have to stand in a long line? Online forms, but they don't autofill? Not on Gessica's watch. User experience is everywhere, and designs make or break that experience. Gessica Tortolano ( Director at Slalom, helps major brands reevaluate how to make those experiences better across physical and digital platforms and across cultures. One size does NOT fit all, honey! Join hosts Casey Munck and Galen Ettlin of Act-On Software, and follow The Rebel Instinct Podcast for more: Youtube playlist:
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