The Operations Podcast with Fexingo · 2026-07-18 · 8 min
Lucas and Luna dive into the story of how a major logistics warehouse slashed order-picking errors from 8 percent to under 1 percent by switching from handheld scanners to voice-directed picking. They walk through the operational shift, the human factors behind the improvement, and why this old-but-overlooked technology is seeing a revival in the age of e-commerce. Along the way, they discuss the hidden costs of errors, the resistance from veteran workers, and the surprising productivity gains that followed. A sharp look at how a low-tech fix can outperform flashier automation. #WarehouseOperations #VoicePicking #Logistics #OrderAccuracy #SupplyChain #OperationalExcellence #ErrorReduction #ECommerce #DistributionCenter #VoiceTechnology #WorkforceTraining #LeanOperations #Productivity #Fulfillment #Business #OperationsPodcast #FexingoBusiness #BusinessPodcast Keep every episode free: buymeacoffee.com/fexingo
Other episodes covering the same guests and topics, from across The B2B Podcast Index.