The Operations Podcast with Fexingo · 2026-07-05 · 9 min
When Ocado opened its first automated warehouse in 2018, picking errors on grocery orders were costing millions. This episode dives into the specific operations fix: a combination of dynamic slotting algorithms and pick-by-vision headsets that reduced mis-picks from 1 in 200 items to 1 in 2,000. Lucas and Luna walk through the before-and-after of a single 600,000-square-foot facility, including the surprising bottleneck that almost derailed the project. If you run any kind of fulfillment operation, the 80-20 rule on error types will change how you think about quality control. #Operations #Business #Warehouse #PickingErrors #Ocado #PickByVision #DynamicSlotting #Algorithms #Fulfillment #QualityControl #Automation #Grocery #ECommerce #Logistics #ProcessImprovement #Lean #FexingoBusiness #BusinessPodcast Keep every episode free: buymeacoffee.com/fexingo