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Index/AI & Data/The Marketing & AI Podcast: The MAP
The Marketing & AI Podcast: The MAP artwork

Navigating Organisational Change in the Age of AI: Trust, Bias and Leadership

The Marketing & AI Podcast: The MAP · 2026-03-31 · 51 min

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Episode notes

The Human Challenge of AI Transformation Successful AI adoption is not just a technology challenge - it is a human one too, shaped by culture, diversity of perspective, governance and trust. In this episode, Deepak Patel joins us to discuss the human responsibilities that come with AI transformation. Deepak is an experienced transformation leader and Managing Director of DSP Consulting Ltd, and has previously held senior roles at Deutsche Bank, Nomura and Hitachi. We explore how AI can amplify an organisation’s institutional knowledge and strengths, but also how, when implemented poorly, it can reinforce narrow thinking, weaken culture and disengage employees - scaling existing problems rather than solving them.

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