
The Laundromat Millionaire Show with Dave Menz · 2026-05-20 · 60 min
Staffing is one of the most difficult aspects of any business, but we've built an amazing team! Other owners often ask us how. In this episode, Dave & Carla share their tips for finding the right people for each position, for building a culture and compensation that keeps them, and establishing clear expectations from day one of what can cause termination. Our Sponsors: H-M Company Drain Troughs: Alliance Laundry Systems: Wash-Dry-Fold POS: Referenced Links: Our website: Presso: Express Employment Professionals: Our Employee Handbook: Timestamps: 00:00 Episode 120 Intro - Hiring, Firing & Retaining Employees 02:21 Spotlight: Curbside 2026 Event Discount 03:41 The Importance of a Good Employee Handbook 04:56 Where Do You Find Great Employees? 07:30 The Art of Creating Job Advertisements 8:41 Clear Qualifications Based on Role 15:20 Employee Compensation - Tier 1 vs Tier 2 Labor Pools 20:05 Developing Clear Expectations Upfront 24:43 Training Practices 36:55 Employee Retention - Culture, Empowerment, Upward Mobility 45:49 Employee Retention - Bonuses 53:27 Best Practices for Terminating Employees