The Internal Comms Podcast · 2026-04-29 · 1h 17m
The podcast’s most frequent guest is back to share more of her invaluable insight, knowledge and IC know-how. Rachel Miller, founder of All Things AI, change expert and author, is synonymous with the internal communication profession. And she has a new book out: Successful Change Communication: How to Inform, Involve and Inspire Your Employees. It’s a practical handbook for any organisation navigating change, which, in 2026, is more relevant than ever. Host Katie and Rachel discuss the catharsis of writing a book about change, the emotional impact of change programmes, the most common mistakes organisations make, Rachel’s four-part Cloverleaf model for assessing communication, AI in the workplace and the importance of marking the end of change. Share your thoughts - use #TheICPodcast
Communication that works for everyone - Lisa Riemers & Matisse Hamel-Nelis (#137)71 / 100
Stop measuring engagement, start measuring happiness - with Nic Marks (#136)
Building the Communicating Organisation - with Colin Archer (#135)
IC’s next chapter - with Martin Flegg and Dr Kevin Ruck (#134)
The secret sauce of Virgin Voyages - with Alex Zeitz (#132)