The Insurance Coffee House with Nick Hoadley · 2026-05-05 · 25 min
On this episode of the Insurance Coffee House, Nick Hoadley is joined by Nicola Nairn, Group Head of HR at Lancashire Insurance Group, a global specialty insurance and reinsurance business operating across London, Bermuda, the US, and Australia. Nicola shares her career journey into HR, starting on the trading floor at Morgan Stanley before moving into asset management and eventually transitioning into human resources. She reflects on how an unplanned move into HR led to a long-term career in reward and, later, broader HR leadership, bringing a strong commercial lens to people strategy. The conversation explores how Lancashire has grown from around 300 to 450 employees in recent years, and how the focus has now shifted from expansion to optimising the structure, effectiveness, and development of the organisation. Nicola explains how this creates opportunities to focus more deeply on talent, mobility, and long-term capability building across the business.
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