The Hospitality Hangout · 2026-02-17 · 52 min
Danielle Parra, Chief Brand Officer of McAlister’s Deli, joins the Hospitality Hangout to share her expert insights on building and scaling a renowned hospitality brand. With over 500 locations and a billion-dollar presence in the hospitality industry, McAlister’s continues to lead with innovative strategies in fast casual dining. From pioneering data-driven loyalty programs to creative menu innovations like pickle-powered limited-time offers, Danielle reveals how guest-centered hospitality drives sustainable restaurant growth. This episode also explores catering strategies, beverage and mocktail trends, franchisee economics, and how authentic hospitality leadership remains a key factor in success. Tune in for insider hospitality trends, restaurant growth strategies, and much more! Episode Credits:
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