
The Higher Ed Geek Podcast · 2026-06-30 · 25 min
We’re pleased to share this bonus episode with Alex Russo recorded on site at the recent Engage Summit in Charlotte. He details the digital transformation journey his institution has been on evolving from hard copy processes to more modern, automated outreach for current and prospective students. Many thanks to Element451 for convening this great event and supporting the Enrollify Podcast Zone! Guest Name: Alex Russo - Director of Enrollment & Recruitment Strategy at Cape Cod Community College Guest Social: LinkedIn Guest Bio: Alex Russo is the Director of Enrollment & Recruitment Strategy at Cape Cod Community College, where he leads the institution's strategic enrollment planning, recruitment technology, and communication strategy. With nearly 13 years at the college, Alex serves as the primary administrator for the Element451 CRM - architecting automation workflows, multi-channel communication flows, and AI-powered agent experiences that guide students from first inquiry through enrollment. Alex holds a Master of Education in Educational Leadership from Bridgewater State University and a B.A. in Communication, Business Administration & Psychology from Bryant University.