The Hennessy Report · 2026-03-24 · 48 min
What does it look like to run HR like a business unit? On this episode, Dave is joined by colleague Omar Saldana and Mike Gutner, CPO at Toast, who has the answer. In this episode, Mike shares how Toast scaled from 2,000 to nearly 7,000 employees across multiple countries; and what that demands from a people function. He covers belonging as a retention driver, AI in HR, future-proofing leadership, and what he's learned as a first-time CPO. Plus, Keystone's Amy Twiggs joins for Coach's Corner on leading teams through change. Tune in for the full conversation. The Hennessy Report is brought to you from Keystone Partners by Careerminds.
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