Make Time for Small Talk in Your Virtual Meetings

Episode notes

Before Covid, executives often had the chance to casually chat with colleagues while they grabbed coffee before a meeting started. Today, as participants’ windows pop up on the screen, it’s either talk to everyone or don’t talk at all. Here are four ways to bring small talk back.

• Know Your Customers' Jobs to Be Done
• Whiteboard Session: How to Work Successfully Across Borders
• The New Science of Customer Emotions
• Whiteboard Session: Why Every Organization Needs an AR Strategy
• 11 Personality Traits That Can Limit Your Career