Know Your Customers' Jobs to Be Done

Episode notes

Companies can design better products by looking at the jobs that customers are struggling to do. Learn how in this video slide deck.

• Make Time for Small Talk in Your Virtual Meetings
• Whiteboard Session: How to Work Successfully Across Borders
• The New Science of Customer Emotions
• Whiteboard Session: Why Every Organization Needs an AR Strategy
• 11 Personality Traits That Can Limit Your Career