
The Great Digital Transformation · 2025-07-01 · 39 min
Key moments - from our scoring
Substance score
48 / 100
Five dimensions, 20 points each
Ron Green brings eight years of AI experience to a conversation about Workforce 4.0 and the practical realities of deploying AI in production environments. He traces AI's evolution through three phases: early domain-specific solutions like computer vision and NLP, the generative AI hype cycle that made everyone view AI through ChatGPT lenses, and the emerging wave of agentic AI systems that can complete increasingly complex multi-step tasks. Green highlights a real case study - a publicly traded loan factoring company that reduced decision turnaround from 24-48 hours to 9 seconds using predictive analytics on proprietary historical data, simultaneously cutting fraud and chargebacks while generating a quarter-billion dollar market cap bump. Rather than chasing generative AI for its own sake, Green advocates for companies to leverage their proprietary data and domain expertise to build customized, industry-specific solutions. The conversation also touches on the workforce implications, the reality that agentic systems still require significant human oversight, and how natural language interfaces are making AI more accessible. Jerry's Vonnie from OSF adds perspective on how Austin's tech scene has evolved and how domain expertise intersects with off-the-shelf technologies.
In 2018, KUNGFU.AI's clients were early adopters asking if AI could solve specific, discrete problems. Today, mainstream companies reach out asking for broad AI strategy guidance because the technology is still new to most organizations and they're uncertain about where to invest.
Agentic AI systems' ability to complete complex multi-step tasks is doubling every 4-7 months (possibly faster at 4 months now), according to recent research papers, though these systems still require human oversight before deployment.
The system reduced loan decision turnaround from 24-48 hours to 9 seconds, moved operations from business hours to 24/7, and decreased fraud and chargebacks, resulting in a quarter-billion dollar market cap increase for the publicly traded company.
Generative AI has a 'jagged edge' of performance - it may work excellently on one use case but fail dramatically on the next - making it unsuitable for production without human oversight; domain-specific solutions using proprietary data are more reliable and transformative.
Companies should combine deep industry understanding and domain-specific knowledge with off-the-shelf AI technologies, then customize these solutions using their accumulated best practices and proprietary data to create competitive advantages unique to their business.
Our reviewer’s read on each dimension, with quotes from the episode.
The episode contains a handful of genuinely useful observations - data-first methodology, the agentic capability doubling stat, and the loan factoring case - but these are bookended by extended Austin tourism chat and broad AI-optimism platitudes that burn a substantial portion of the runtime.
the length of task that these systems can complete successfully is doubling every seven months. Right, It's been doubling for about four or five years. There's even some evidence that it's actually four months now.
the dirty secret of artificial intelligence is it's like eighty percent data cleanup
Most arguments are well-worn: AI is augmentative not replacive, garbage-in-garbage-out, the dot-com/internet hype-cycle analogy. The RLVR self-improving loop point is fresher but only briefly sketched and not developed into a genuinely novel argument.
When the camera was invented, they thought that was the end of you know, portraiture and painting.
next generation models being trained by the previous generation models
Ron Green is a genuine long-tenure AI practitioner with a late-90s masters and eight years running a production AI engineering firm - credibly operational rather than a thought-leader. However, he is a mid-market service-firm CTO, not a scaled operator at a recognizable enterprise, which limits the ceiling.
I did my masters in our official intelligence back in the late nineties
We are an AI strategy and engineering firm. We focus on AI exclusively. We have since our founding nearly eight years ago.
The loan factoring case study is notably concrete - $2.5B portfolio, 24-48 hours to 9 seconds, 24/7 availability, fraud reduction, and a $250M market-cap event - and the housing-valuation bias example is real and illustrative. The agentic doubling stat references an actual paper. These anchor the episode meaningfully above average.
they're doing roughly two point five billion in loan factoring... It's now nine seconds worst case nine seconds... they saw a quarter billion dollar market cap bump when they announced it in their sharehold letter that month.
eighty percent of the signal is coming from four columns
The hosts ask decent topical questions (data quality, regulation, responsible AI) but never push back on any claim, accept every answer at face value, and burn roughly five minutes on geography small-talk before the first substantive question. Follow-ups are largely restatements rather than probes.
is there something with AI that you've noticed that's like, oh, I don't know I could do that
And before we started recording you, you were talking about the fact. How much Austin has changed since you've been there.
Computed from the transcript - who did the talking, and the words that came up most.
Join OSF Digital’s Gerard Szatvanyi and Forbes Books’ Joe Pardavila for an insightful discussion with Ron Green, CTO and Co-Founder of KUNGFU.AI. Recorded from Austin, San Francisco, and Charleston, they explore Austin’s tech evolution from B2B roots to today’s startup boom, AI’s real-world impact beyond the hype, and how businesses can leverage domain-specific data for transformative results - like one client’s shift from 48-hour manual loan approvals to 9-second AI decisions, driving a $250M market cap surge. Ron shares hard-won lessons from 8+ years in AI, including why generative tools alone aren’t enough and how agentic AI will reshape work faster than expected. The conversation tackles critical challenges: Why 80% of AI work is data cleanup ("garbage in, garbage out"), how biased datasets risk perpetuating discrimination, and when AI isn’t the solution. Ron and Jerry debate workforce fears (augmentation vs. job loss), regulatory blind spots in social media/defense, and the irony of AI disrupting programming itself. They emphasize responsible AI: prioritizing ROI over hype, auditing data for fairness, and focusing on proprietary insights - not just chatbots.
Transcribed and scored by The B2B Podcast Index.
1 - >
Speaker 1: We are back discussing Workforce four point zero with my 2 - > friend Jerry's Vonnie. 3 - >
Speaker 2: Jerry, how are you, hey, Joe. 4 - >
Speaker 1: I'm great, I'm excellent, And you know, we all like 5 - > to open up these episodes chatting about where in the 6 - > world is Jerry's up, Vannie, So you're no longer in 7 - > New York. 8 - >
Speaker 2: Where are you right now? 9 - >
Speaker 3: Jerr? 10 - >
Speaker 4: San Francisco. 11 - >
Speaker 5: The beautiful city of San Francisco. 12 - >
Speaker 2: Now business or pleasure business? 13 - >
Speaker 4: Business? 14 - >
Speaker 2: It's all wow, you sound very serious saying that. 15 - >
Speaker 1: So he's not messing around, and we're gonna enjoin by 16 - > someone who's not messing around either. His name is Ron 17 - > Greeney's the co founder and chief technology officer at Kung 18 - > Fu Ai. 19 - >
Speaker 2: Ron, Welcome to the podcast. How are you. 20 - >
Speaker 3: I'm doing great? Thank you so much for having me on. Guys, Hi, 21 - > You're very welcome. 22 - >
Speaker 2: So I'm in Charleston, Jerry's in San Francisco. You're in Austin, Texas. 23 - >
Speaker 1: And before we started recording you, you were talking about 24 - > the fact. 25 - >
Speaker 2: How much Austin has changed since you've been there. 26 - >
Speaker 1: You're not one of these interlopers who just ended up 27 - > in Austin in twenty twenty twenty twenty one, you've been 28 - > there for a years. So to give folks a little 29 - > perspective in terms of the tech scene there, because I 30 - > think we've all heard it. Like I often joked that 31 - > when I first started doing these business pods, everyone was 32 - > in Silicon Valid. Then fast forward, everybody's in Austin. Tell 33 - > me about what that progression has been like in your city. 34 - >
Speaker 3: It's been pretty crazy. 35 - >
Speaker 4: You know. 36 - >
Speaker 6: I lived here back during the dot com bubble in 37 - > the late nineties early two thousands, and there was a 38 - > lot of growth at that time. But when the bubble popped, 39 - > you know, I really thought, oh, well that's it. You know, 40 - > that was maybe our big spike and growth. It's hilarious. 41 - > That was nothing compared to what's happened in the last ten years. 42 - > And really the biggest change is Austin's been a Austin's 43 - > had a tax scene since the early eighties. Actually, part 44 - > of what put Austin on the map was the founding 45 - > of a tech initiative that was a DoD back that 46 - > was artificial intelligence related, which we maybe can talk about 47 - > put it on the map. And you know, there were 48 - > things like Dell and things like other you know, really 49 - > major tech vendors, but it was all B to B 50 - > Everything here was just sort of B to B based, 51 - > you know, enterprise software, and it lacked diversity for the 52 - > longest time. And that's different now now in twenty twenty five, 53 - > there's everything there is. There are robotics startups, there are 54 - > consumer plays, CpG plays, et cetera. And it feels like, 55 - > I don't know, if I'm out at dinner downtown, I 56 - > feel like every other. 57 - >
Speaker 3: Person is a startup founder here in Austin. 58 - >
Speaker 2: Now that's funny. 59 - >
Speaker 1: And Jerry, obviously a lot of the work you do 60 - > is be to B with OSF, But what have you seen, 61 - > Jerry in terms of like the people you've been working with. 62 - > Obviously you're internationally based, but like, tell me about like 63 - > your connection often. 64 - >
Speaker 5: I've well, I've visited the Austin multiple times and i 65 - > know the city quite well. I've been interacting with companies 66 - > out of Austin in the past five years, I would say, 67 - > And it's it's impressive how the tech scene is has 68 - > grown in Austin and it has diversified. It's it's I 69 - > can't really relate to what Toronto was saying that just 70 - > to be more of a B two, be kind of 71 - > a setup. 72 - >
Speaker 4: It's it's uh. 73 - >
Speaker 3: I think. 74 - >
Speaker 5: That is is a good intersection between what they used 75 - > to do in B two B with all the new 76 - > technologies that came online, and that that made everything possible, 77 - > even the remote work made often possible because it was 78 - > before the pandemic, nobody really would embrace. 79 - >
Speaker 4: Remote or that well. 80 - >
Speaker 5: And then when that kicked in, Austin was like at 81 - > least a good second home, if not your headquarter. So 82 - > that that that also helped a lot. 83 - >
Speaker 1: All right, so we were we paid the Austin tourism 84 - > spot there. 85 - >
Speaker 2: But let's do one more spot. 86 - >
Speaker 1: Let's do a quick plug for kung Fu dot Ai. 87 - > Before we get into the agree, run quick plug us 88 - > about the company. 89 - >
Speaker 6: Yeah, yeah, Kung Fu Ai. We are an AI strategy 90 - > and engineering firm. We focus on AI exclusively. We have 91 - > since our founding nearly eight years ago. We help companies 92 - > developed there as strategy, we build you know, customer spoke AI. 93 - >
Speaker 3: Solutions for them. 94 - >
Speaker 6: And like I said, we've been doing AIS since long 95 - > before AI was cool. It's kind of fun to fund 96 - > to see the entire field blow up and you know, 97 - > the hype cycle just going overdrive. 98 - >
Speaker 3: It's funny. 99 - >
Speaker 1: You mentioned the fact that you even doing this, you know, 100 - > over eight years of AI and we often have guests 101 - > on the podcast who are like you who've been working 102 - > in the AI field before. You know, check BT was 103 - > a thing in twenty twenty three, right, So can you 104 - > take us back. Do you have any memories of those 105 - > early days when you're trying to explain AI to whether 106 - > it's potential investors, potential customers, Like what were those conversations like. 107 - >
Speaker 2: Now event as opposed to now? 108 - >
Speaker 6: Yeah, Oh, it's radically different. You know, I did my 109 - > masters in our official intelligence back in the late nineties, 110 - > so I've been working in AI so long that I 111 - > remember when it was you know, it was legitimately overhyped, 112 - > like we would we wanted things to work better than 113 - > they did. But you know, the technology and the data 114 - > just really won there. Back in let's say twenty eighteen, 115 - > all of our clients were early adopter, true believers. You know, 116 - > for the most part, they would reach out to us 117 - > and they would say, you know what. 118 - >
Speaker 3: How does be crazy? 119 - >
Speaker 6: Would it be possible to solve this one this one 120 - > point problem with artificial intelligence? Those days are gone. Now 121 - > we have people reach out to us and for the 122 - > most part they say, we need help with AI broadly, like, 123 - > how do we get started, how do do we develop 124 - > a strategy? How do we even know whether it's you know, 125 - > the investment is worth it on any given initiative because 126 - > it's so new to pretty much all the companies out there. 127 - >
Speaker 3: Wow. 128 - >
Speaker 1: And so now let's get to the current state of 129 - > AI and actually, you know, almost look a little bit forward. 130 - > Let's not go crazy and look like, let's say I 131 - > get to be like in ten years, because I don't 132 - > think anyone knows what it's going to like contagious. But 133 - > what we are seeing in a theme of this episode 134 - > of this podcast has been the workforce, how it's going 135 - > to immediately affect people. Workforce four point zero is what 136 - > Jerry calls it. 137 - >
Speaker 2: What are you seeing on. 138 - >
Speaker 1: The ground now in terms of how like whether it's bots, agents, 139 - > all that stuff, how does that work into fu AI's 140 - > world Right now? 141 - >
Speaker 3: More and more, you know, we're doing really there's been 142 - > an evolution. 143 - >
Speaker 6: I think we're on what I would saw call maybe 144 - > the third phase of our journey and AI as a 145 - > company coun to AI. In the beginning, it was mostly 146 - > sort of domain specific problems. We're doing computer vision solutions, 147 - > We're doing NLP solution. Things like that chat gbt K 148 - > blew the world up for a couple of years. 149 - >
Speaker 3: It was almost painful. 150 - >
Speaker 6: Everybody viewed everything as generative AI, like that's that's pretty 151 - > much the only way they could imagine interacting with it, 152 - > and they were blind in many ways to the real 153 - > difficulty of putting generative solutions into production without human oversight, 154 - > because you know, it's got that sort of jagged, jagged 155 - > edge of performance where it may may perform really well 156 - > in one use case and then fall down and you know, 157 - > be be as you know, as dumb as a kindergartener 158 - > and on the next one, and that made it really 159 - > really challenging. I'm really happy to say that things have 160 - > kind of come full circle and now clients understand that 161 - > generative AI is one tool and there are many many 162 - > more options out there, and that really the number one 163 - > thing I preach is if you have proprietary data that 164 - > will allow you to build some type of a solution 165 - > with it's predictive analytics, some new capability. It could be generative, 166 - > it could be anything, but it's domain specific. That's really 167 - > where you need to spend your time and your money. 168 - > The next wave, and I think everybody's talking about this, 169 - > and I think it's a little premature, but I think 170 - > it's going to come sooner than most people think. Is 171 - > agentic AI. The abilities of these agentic systems is growing 172 - > at a pretty amazing clip. A paper came out recently 173 - > was showing that the length of task that these systems 174 - > can complete successfully is doubling every seven months. Right, It's 175 - > been doubling for about four or five years. There's even 176 - > some evidence that it's actually four months now. So I 177 - > you know, again, we work with people that build AI 178 - > systems that go into production, so we're very cautious. We 179 - > tell them you need to have agentic systems on your radar, 180 - > and you need to be thinking about them, but you 181 - > don't need to be racing to put them at production. 182 - >
Speaker 4: Now. 183 - >
Speaker 6: They still need a lot of human oversight buying. That's 184 - > going to be the number one change to the workforce 185 - > over the next five years. 186 - >
Speaker 5: It's interesting that you mentioned domain specific, that this is 187 - > where it used to be, but it's somehow coming back 188 - > to the same area. I would say, maybe call it 189 - > a little bit differently. Domain specific for me is now 190 - > an intersection between technology and industry, like deep understanding of 191 - > your industry, deep understanding of your very specific situation, and 192 - > you can take a lot of these things that are 193 - > now being built off the shelf and you can customize 194 - > it and make it very specific for your very use 195 - > case and in your industry, with your entire set of 196 - > best practices that you've accumulated along the year. So I 197 - > think you know, like especially companies that are here for 198 - > a while and they are thinking, okay, are we going 199 - > to have a future. Well, if you treasured your best 200 - > practices and if you all the know how and everything 201 - > you created databases of knowledge, then I think you could 202 - > have a future just by reusing all of that and 203 - > repackaging it. 204 - >
Speaker 3: Yeah, totally. 205 - >
Speaker 6: And one example that I think is perfect that you 206 - > just scribed is we just built a system that were 207 - > live late last year for a publicly traded company they're 208 - > doing roughly two point five billion in loan factoring. That 209 - > system was completely manual, all human decisions. It was business 210 - > hours nine to five, five days a week, twenty four 211 - > to forty eight hour turnaround. But because they had this 212 - > giant wealth of historic data, just like you said, we 213 - > were able to train a model to make that decision 214 - > process almost automatic. It's now nine seconds worst case nine seconds. 215 - > They moved from business hours to twenty four to seven stands. 216 - > You can get loan factoring decisions on Christmas if you want. 217 - > And because they'd collected so much data, we were able 218 - > not only to automate this decisioning process, but fraud went down, 219 - > chargebacks went down. Like it was just a complete virtuous loop. 220 - > And it's an example where you can take historic data 221 - > and really leverage it to do something powerful and transformative 222 - > for your business. So they saw a quarter billion dollar 223 - > market cap bump when they announced it in their sharehold 224 - > letter that month. 225 - >
Speaker 4: Wow. 226 - >
Speaker 1: And what are you seeing in terms of surprising because 227 - > you mentioned earlier about like how general of AI is 228 - > just that it's just literally just the you know, the 229 - > chatchype's of the world. But I think AI is going 230 - > to be the future. But in terms of what you're 231 - > seeing now in the playing field of AI, is there 232 - > something that you've worked with a client that were. 233 - >
Speaker 2: Like, oh, I don't know I could do that. 234 - >
Speaker 1: You know how they always find like whether it's like 235 - > you know, like apple side of vinegar was al all 236 - > of sudden was like a weight loss here or what 237 - > after for one hundred years it was just the apple 238 - > side of vinegar. 239 - >
Speaker 2: Is there something with AI that you've noticed that's like, oh, 240 - > I didn't realize we could do that. 241 - >
Speaker 6: You know, I don't exaggerate, but I don't know if 242 - > there's a client that we've worked with in the last 243 - > eight years that wasn't surprised by the capabilities, right. 244 - >
Speaker 3: It. Yeah, there are. 245 - >
Speaker 6: Definitely some of some who over anticipate or overestimated, rather 246 - > some of the capabilities. Every now and then, once in 247 - > Blue Moon will have a client come in who will 248 - > think that it's it's literally like magic, like can you 249 - > just point can you point the AI at our data 250 - > and then just tell it to fix all the problems? 251 - > But those very very rare cases aside, most of the 252 - > clients we work with are just floored by the scope 253 - > of the capabilities now and they don't really understand that 254 - > from like a like a language understanding, speech recognition, you know, 255 - > coding capability, math, reasoning, on and on and on. It's 256 - > either at human level or seem to be at a 257 - > human level across the board. And that's just you know, 258 - > scratching a surface. 259 - >
Speaker 5: Wait until you will be able to talk to your AI. 260 - > That's gonna be quite transformative. It's like very natural way 261 - > of communicating with the AI. We've been doing some things 262 - > that in some poss and now you've seen you've seen 263 - > the models that are coming out. 264 - >
Speaker 4: Now, okay, how can we. 265 - >
Speaker 5: Bring these into some early use cases? And the results 266 - > are mind blowing. I guess, like, wow, it's because humans 267 - > would much rather communicate in a more natural way to 268 - > assist them that like the old way of typing and whatnot. 269 - >
Speaker 3: That's exactly right. 270 - >
Speaker 1: And Ron, what do you see in terms of with 271 - > this AI and the capabilities? You know, one of the 272 - > things that the Coldhart facts of it is just the 273 - > amount of jobs that may be lost by it. And 274 - > you are seeing how a lot of either tech founders 275 - > or CEOs have been very I don't want to say heartless, 276 - > but they've been almost like proud of the fact that 277 - > they're developing something that's going to. 278 - >
Speaker 2: Put a lot of people out of work. 279 - >
Speaker 1: You, as a tech founder, how do you balance that 280 - > because you as a futurist and thinking in the future, 281 - > you kind of see you read between the Tea's all 282 - > that jazz in terms of looking at the future, but 283 - > there's also the human element that you have people on 284 - > the boots on the ground now working how do you 285 - > balance that and in a way that it doesn't come 286 - > across as just being a complete a hole what potentially 287 - > a lot of these founders are looking like right now. 288 - >
Speaker 3: And they really are. It's ridiculous in my mind. You know, AI. 289 - >
Speaker 6: AI really can be and should be augmentative as much 290 - > as possible. The idea that you're just going to come 291 - > in and leverage this new technology and you know, put 292 - > a bunch of people on the street. That's not why, 293 - > that's not why I've spent my career trying to build 294 - > intelligence systems. Right now, look, I get it, that's going 295 - > to be a side effect. I like to joke with people. 296 - > They'll ask me, you know, is AI coming from my job? 297 - > And I say, look, AI is coming for all of 298 - > our jobs eventually, right like, But it's going to be 299 - > it's going to be a much slower and sort of 300 - > fractal process over time, going to replace parts of tasks, 301 - > and certainly some tasks are going to be eliminated entirely. 302 - > But you know, five years ago it was predicted that 303 - > radiologists would be completely out of work by Neil, that's 304 - > not the case. Closing that gap on that last five 305 - > percent is enormously hard from just a completely you know, 306 - > eliminating human job perspective. I'm super optimistic about the future 307 - > and I feel like, you know, I get it. You know, 308 - > change is tough. When the camera was invented, they thought 309 - > that was the end of you know, portraiture and painting. 310 - > And when you know, film, photography and video was invented, 311 - > they thought that was going to be the end of plays. 312 - >
Speaker 3: No, no, no. It just expands the landscape on what 313 - > we can do. 314 - >
Speaker 6: And so I'm extremely extremely excited about what i can do, 315 - > but I'm not blind to the consequences. And last thing 316 - > I'll say on that, I'm actually kind of happy that 317 - > probably the those disrupted field is my own. 318 - >
Speaker 3: It's it's it's computer programming. Right. 319 - >
Speaker 6: If there's any field that has been somewhat i won't 320 - > say automated, but but augmented in a maybe a negative way, 321 - > it's been software programming. And I think that that's deliciously 322 - > ironic and I love it. 323 - >
Speaker 4: Yeah, and indeed it's it's a little bit ironic. 324 - >
Speaker 5: But like up until now, I've even in in programming, 325 - > I I haven't seen something that has been done from 326 - > top to bottom by AI completely you know, with all 327 - > the corner cases, and especially all the integrations to sometimes 328 - > very legacy systems that are neither here nor there, and 329 - > you have to figure out a way around all of 330 - > these things. Yeah, it will definitely accelerate some tasks. It 331 - > will definitely accelerate some areas that even in in in programming, 332 - > it's it's now when you're looking at it's absurd why 333 - > it's taking so long. But there will be some other areas, 334 - > like think of just technical depth, technical debt is it 335 - > has been always a big issue in our industry, like 336 - > things that you would leave behind because you know. Now 337 - > you know, because you have more time, you can figure 338 - > out some of these things. I think that first we 339 - > will not see necessarily people being let go. I think 340 - > first we will see for sure an increase in quality, 341 - > an increase in speed. This is what's going to happen 342 - > the first step, and then we're gonna start shifting the 343 - > way we work. I still, you know, there is so 344 - > much work to be done. There is so much, you know, 345 - > like just your imagination stops you from actually see what 346 - > else we can do, and it's it's it's it's definitely 347 - > I don't see it as okay, this these jobs are 348 - > going to be gone. 349 - >
Speaker 4: They are going to transform for sure. 350 - >
Speaker 1: And Ron, let's get into the data piece a little bit, 351 - > because you know, I'm an old school radio guy, Ron, 352 - > and we used to have this adage that said garbage 353 - > in garbage out, Like if you recorded something poorly, there 354 - > was nothing you could do to fix it, right, And 355 - > so I think about this when it comes to building 356 - > these AI systems. If you don't have the right data 357 - > to build upon, what you're creating on the back end 358 - > is going to be craps. 359 - >
Speaker 2: It's like garbage in garbage out. 360 - >
Speaker 1: How are these companies that you're working with in terms 361 - > of like they've got data, I'm sure, but do they 362 - > have the right data? 363 - >
Speaker 2: Is it organized correctly? 364 - >
Speaker 4: Like? 365 - >
Speaker 1: Tell me about that, because that's one of the things 366 - > that people don't seem to really be discussing when it 367 - > comes to this AI revolution, Like the data has to 368 - > come from somewhere, and we've all heard the stories about, 369 - > you know, scraping of Google and Reddit and all that stuff, 370 - > But for companies that are using it for B to B, 371 - > it's like they're mostly they're internal data. So what is 372 - > it like behind the scenes, like under the hood, in 373 - > terms of the data that they're going to use for 374 - > these agentic AI projects. 375 - >
Speaker 3: Yeah, no, you couldn't. You couldn't be more right. 376 - >
Speaker 6: The there's an old joke, you know, we've been telling 377 - > this for a decade like that, the dirty secret of 378 - > artificial intelligence is it's like eighty percent data cleanup, right, 379 - > You're just you're mucking with the data. We have a really, 380 - > really sort of strong opinion about the methodology, and it's 381 - > that it has to be front loaded with two things. 382 - > One is, even before the data is you've got to 383 - > make sure that you have business ROLI associated with the 384 - > initiatives and that you can. 385 - >
Speaker 3: Articulate what the key performance metrics are. You'd be shocked 386 - > if the number. 387 - >
Speaker 6: Of systems that we are that we've seen built where 388 - > they built the system and then they had no way 389 - > to know whether it was performing well or even if 390 - > it was performing well, what impact I might have. 391 - >
Speaker 3: On the business. 392 - >
Speaker 6: But but just taking that, I think obvious blocking and 393 - > tackling for granted. The second phase is the day data 394 - > traditional software. You have an idea, you wouldn't you want 395 - > to go implement it? Great, There's there's nothing stopping you 396 - > but your own imagination, your own your own capabilities with 397 - > AI systems, and specifically AI systems that are supervised learning based, 398 - > which is most of them today. You're beholden to the data. 399 - > If you don't have the data, you can't do anything. 400 - > If you have bad data, or you have skewed data 401 - > or bias data and you train your model, the model 402 - > will suck. 403 - >
Speaker 3: Up all that bias and replicate it. So what we 404 - > do is we always fast fall on these initiatives. 405 - >
Speaker 6: If if a client of ours has an idea for 406 - > something they want to do, you have to go in 407 - > vet the data before you do anything else. 408 - >
Speaker 3: And there's really two parts of that. 409 - >
Speaker 6: One is do you have the volume, the quantity, the 410 - > quality of data that you need and can you access 411 - > it again. You'd be surprised, I'm sure you've see this 412 - > all the time how often it's like, yeah, we have 413 - > the data, but it's spread out across these ten data 414 - > stores and there's no way to get it together. 415 - >
Speaker 3: And then the second part is you've got to figure 416 - > out what the signal is in the data. You may have. 417 - >
Speaker 6: You may have relational tables with you know, thousands of rows. 418 - > We'll see this all the time, and you know eighty 419 - > percent of the signal is coming from four columns and 420 - > you need, You need to do the work. 421 - >
Speaker 3: You got to roll up your sleeves. 422 - >
Speaker 6: To suss that out. Once you've identified all of those 423 - > four things, you've got alignment on the RLI, the KPIs, 424 - > the data volume, and the data quality, then you can 425 - > go to modeling and start tackling those downstream tasks. 426 - >
Speaker 3: And too many we just see this over and over again. 427 - > Too many companies just want to skip those first four steps. 428 - >
Speaker 5: I think the data in itself, it's the structuring it 429 - > and making it, making sense of it from a business 430 - > point of your understanding how different bieceins relate to each other, 431 - > connecting it with each other, and then consuming it because 432 - > as you mentioned, the volume and then different systems can 433 - > be an issue. And then in some cases you know 434 - > there is also this synthetic data that you can actually 435 - > create if you know what you're doing and you understand 436 - > the space. That's that's i would say sixty seventy percent 437 - > of the AI work. I'm not sure what's your take 438 - > on it, but like this is what I've seen that 439 - > most of the work is being done. 440 - >
Speaker 3: Yeah, it's a tremendous amount of work. 441 - >
Speaker 6: Like you said, it really depends upon the organization and 442 - > their level of maturity in synthetic data can be a 443 - > great call in certain circumstances, especially in scenarios where you 444 - > have really sort of a skewed a circumstance, like like 445 - > fraud is a really classic example we see over and 446 - > over again where you know, luckily fraud is pretty uncommon, 447 - > but that means you are you're. 448 - >
Speaker 3: Typically dealing with a limited data source. 449 - >
Speaker 6: So if you can mimit that that data distribution through 450 - > statistical techniques and synthetic data techniques, it can really it 451 - > can really make a difference. 452 - >
Speaker 1: And what are you seeing ron in terms of the 453 - > idea that a company now has to. 454 - >
Speaker 2: Be an AI company. 455 - >
Speaker 1: For for a couple of years, Jerry and I had 456 - > this running joke where I would say, you know, people say, 457 - > if you're a business, you're also a technology business, and 458 - > I would rile Jerry because he hated he hated that, 459 - > like like he is going to make no sense, Like 460 - > if you're a butcher, you're not a technology company. But 461 - > now all of a sudden, you're seeing these companies who 462 - > weren't AI companies are now AI companies. And we've all 463 - > seen it where when when we when you go to 464 - > a VC or you go to Angel, They're not looking 465 - > at you unless you have like AI in that first. 466 - >
Speaker 2: Sentence, and obviously you know we did. You've been doing 467 - > this for a while. 468 - >
Speaker 1: What's it like now seeing all these people saying they 469 - > are now AI companies? 470 - >
Speaker 2: Does that kind of rankle some feathers there for you? 471 - >
Speaker 5: Run? 472 - >
Speaker 3: No, that's such a great question. 473 - >
Speaker 6: No it doesn't at all, because you know, if you've 474 - > been doing this as long as I have, the dream 475 - > was to get AI to work right. So for us 476 - > to be in this state where where people are jumping 477 - > on the AI hype train, that means we finally figured 478 - > it out. 479 - >
Speaker 3: We're doing something right. 480 - >
Speaker 6: And you know, back during the Internet dot com bubble, 481 - > everybody overnight was was an Internet company. These are these 482 - > are normal, I think, sort of business hype cycle things. 483 - > The difference is that, you know, and I granted, I 484 - > give that I will I will admit that this is 485 - > a very self serving thing I'm about to say, But 486 - > AI is really different than these other cycles. 487 - >
Speaker 3: If you look at the PC revolution or. 488 - >
Speaker 6: The Internet or mobile, all of those different technical ways, 489 - > there was a component on which the next generation could 490 - > build upon the first, and there was this sort of 491 - > positive feedback loop. AI is different, and it's really over the 492 - > last year where we started, we're starting to see the. 493 - >
Speaker 3: Next generation models being trained by the previous generation models. 494 - >
Speaker 6: So there's this feedback loop specifically around this sort of 495 - > technique called reinforcement learning with verifiable rewards that we're going 496 - > to get into this positive flywheel where we're going to 497 - > look back in a few years and we're going to say, 498 - > my god, that went fast, because this is the first 499 - > time in our history as a species where we have 500 - > a technology that can increasingly be used almost autonomously to 501 - > train the next generation of technology. 502 - >
Speaker 5: I'm maintaining my viewers, just because you have an AI 503 - > chad bought on on your website somewhere, that doesn't. 504 - >
Speaker 4: Mean you are an AI company. 505 - >
Speaker 5: And even more so, you should make sure that you 506 - > don't lose focus from your core business. Understanding your core business, 507 - > understanding the core industry. Yeah, you can build AI on 508 - > top of it. You can harvest every thing that you're 509 - > having your organization and put AI to kind of make 510 - > it better and faster. 511 - >
Speaker 4: But yeah, I mean, it. 512 - >
Speaker 5: Doesn't transform you into an AI company, just very west 513 - > features and we'll function now that. 514 - >
Speaker 6: This I could agree more really well said, I got 515 - > to tell you a funny joke. When GIP came out, 516 - > I'd say the first half of twenty twenty three, twenty 517 - > twenty three, we literally had potential clients calling us up 518 - > and say, hey, can we get some AI? And we 519 - > would say, well, what do you need? What you know, 520 - > what do you need? And they would say, I do 521 - > not care. I just need some AI or the border 522 - > is going to kill me. 523 - >
Speaker 5: Like that's kind of how you know, I tell you 524 - > one pound of AI, I. 525 - >
Speaker 3: Wish one pound of AI. 526 - >
Speaker 1: Ron to the question I was about to ask you 527 - > is like when is AI not necessary? 528 - >
Speaker 2: Like is AI for the sake of AI? 529 - >
Speaker 1: And you kind of lose an example there, But like 530 - > to me, I see, I'm seeing it how it works out, 531 - > like the fact that like Meta incorporates AI into Facebook 532 - > and Instagram, Like what's what is this doing here? 533 - >
Speaker 2: Like why why do I need that here? 534 - >
Speaker 1: Like Snapchat has like an AI bot that you can 535 - > talk to, so like where does it get to the point? 536 - > And I know, obviously when you're making a limit off 537 - > of this rodzof that's telling you to lose money here. 538 - > But but in terms of like the idea of using 539 - > AI just for the sake of AI, that seems crazy. 540 - >
Speaker 3: And it's a it's a waste of time and it's 541 - > a waste of money. 542 - >
Speaker 6: We'll see we we frequently more frequently than then you 543 - > would imagine, we'll work with our clients and stop them 544 - > from investing money and an AI initiative that's either something 545 - > that they could buy off the shelf or that there's 546 - > really not going to be there's not going to be 547 - > a return on the investment. It just looks cool, it 548 - > just feels cool, and maybe there was some excitement internally 549 - > from the company, but it's just an absolute complete waste 550 - > of time and money. 551 - >
Speaker 3: Happens all time. 552 - >
Speaker 5: I would I would think of a few cases and 553 - > where AI is totally not necessary. 554 - >
Speaker 4: But I especially when when we are dealing about. 555 - >
Speaker 5: Analysis on very specific data sets that that are limited 556 - > are limited in in in that and are limited in quantity. 557 - > You mentioned fraud. With fraud, you can get around on 558 - > some on some areas with with generating data synthetically, but 559 - > in some in some areas you just simply cannot, and 560 - > you need the human being to be there to actually 561 - > look at it and analyze it. For AI, you need 562 - > you need volumes of data. You need data that you 563 - > can kind of learn from and that's not possible in 564 - > all cases. Like take an example in aviation, if you 565 - > look at the accidents and if you would want to 566 - > kind of AI and see how you can build a pattern, 567 - > that's that's a difficult, if not impossible task. 568 - >
Speaker 4: So I would definitely not use. 569 - >
Speaker 5: AI to try to learn from it and try to 570 - > make the process of designing airplanes better. 571 - >
Speaker 4: You just don't have the data. 572 - >
Speaker 1: And ron I want to go through rail here of 573 - > the world regulation, It's been highly debated since twenty twenty 574 - > three how much the government should be involved because I 575 - > think obviously people are probably more concerned about the AI 576 - > apocalypse and Terminator and Judgment Day and all that, so 577 - > I know that's like the extreme of it. 578 - >
Speaker 2: But in terms of building these models, should there be 579 - > someone either just keeping an eye on it, like a 580 - > you know, a third party the independent to be like 581 - > you know, yay and nay things. 582 - >
Speaker 1: Because I think right now where it's so nascent that 583 - > our magic is just gonna run wild, like Okay, the 584 - > robots are gonna. 585 - >
Speaker 4: Run the world. 586 - >
Speaker 1: But obviously that's not the case in the short term. 587 - > But what are your thoughts on regulation? And you're in Texas, 588 - > we're not not big fans of regulation. So what what's 589 - > your thoughts on that? 590 - >
Speaker 3: Yeah, yeah, well I I am. 591 - >
Speaker 6: I am in Austin, Texas, which is like this little 592 - > this little blue racist in this the overad. 593 - >
Speaker 3: The It's man. 594 - >
Speaker 6: That is such a tough question because I'm I'm like, 595 - > I'm conflicted as much as anybody. I do think we're 596 - > gonna have a systems capable of super human intelligence. 597 - >
Speaker 3: I really do, you know how soon? Hard to say. 598 - > I think it's probably gonna I. 599 - >
Speaker 6: Think I think we'll have uh, I think we'll have 600 - > a g I artificial general intelligence. It'll be here before 601 - > we actually realize it, because it's going to be jagged, 602 - > you know. You hear this more and more where it's 603 - > not like we're gonna wake up one day and somebody 604 - > has flipped a switch and that there's this one AI 605 - > model and it has every superhuman ability in it. It's 606 - > gonna be jagged and we're gonna wait, We're just gonna 607 - > we're gonna realize, maybe in hindsight, that we crossed the threshold. 608 - > But I do think we're going to cross that threshold. Uh, 609 - > certainly within the next ten years, and probably sooner. On 610 - > the regulatory front. You know, it's so it's so complicated 611 - > because you've got the China issue, You've got you've got 612 - > competitive issues, You've got the downside that comes with any 613 - > type of technology being mandated by some you know board. 614 - > You know that old joke about you know, you know, 615 - > a horse designed by a committee is how you get 616 - > a camel. You know, if you get it up in 617 - > the you know, the worst of all possible worlds that net. 618 - > I think we're largely doing it right, which is we're exploring, 619 - > for the most part cautiously open AI might be opening, 620 - > I mean, might be the exception of the rule, and 621 - > that as long as we are open minded and collaborative, 622 - > and as we start getting closer and closer to these 623 - > these danger points, that the regulation comes top down in 624 - > a in a broad collaborative way, I think will be okay. 625 - > But I also genuinely worry about climping too hard on 626 - > regulation and losing the race to aid a g I, 627 - > you know, from a sort of a geopolitical perspective, I 628 - > don't want again, I don't want to over indexe on 629 - > that too much, but it. 630 - >
Speaker 3: Is I think a real concern. 631 - >
Speaker 5: My view on this is that governments are like so behind, 632 - > and many they have no clue what they're talking about. 633 - > And and it's it's casing point. AI could be used 634 - > greatly to filter out content on social media that is 635 - > just not true. 636 - >
Speaker 4: It's it's I think. 637 - >
Speaker 5: We we have the capability, but are we doing anything 638 - > about it? I don't think so. And this is influencing elections, 639 - > this is influencing societies, this is influencing the brain of 640 - > our kids. And governments are asleep at the will not 641 - > doing anything. And and tech companies are not really self 642 - > regulating the way they could. 643 - >
Speaker 4: It's there is just look at them social media. 644 - >
Speaker 5: So much crap out there that could be made better 645 - > with with AI. 646 - >
Speaker 4: And we are not. 647 - >
Speaker 5: We are instead focusing on how do we increase engagement, 648 - > which engagement means. 649 - >
Speaker 4: Lets let me just. 650 - >
Speaker 5: Push out the most ridiculous thing that I can and 651 - > that will bring me attention, that will create a lot 652 - > of feedback and whatnot. But that's where we are. And 653 - > that's one typical problem. And don't get me started if 654 - > we are going into defense, because defense in itself, like 655 - > all the look at the war in Ukraine. I bet 656 - > Talenteer is making a lot of money there with the 657 - > drones and everything, and that should be a lot ditriculated 658 - > in my opinion, at least having an intelligent conversation about it, 659 - > like having let's have a conversation about what. 660 - >
Speaker 4: The regulation would mean. 661 - >
Speaker 5: And I'm not seeing that that happening. And at least 662 - > the governments are kind of a slip at the will 663 - > in my opinion. 664 - >
Speaker 1: All right, let's end up in a positive note. Thank 665 - > you Jerry, bringing your Eastern European energy the conversation. But one, 666 - > what does a responsible AI powered business look like in 667 - > the near future to you? 668 - >
Speaker 6: Yeah, the the things that businesses can do is the 669 - > average business can't do anything with respect to AGI or 670 - > ASI or things like that. Right, those are those are 671 - > Those are models that can only be built by the 672 - > frontier labs who are putting literally tens of billions of 673 - > dollars into their development. Every day businesses, and I'm talking 674 - > about you know, even Fortune five hundred businesses. 675 - >
Speaker 3: The number one thing they can. 676 - >
Speaker 6: Do to be responsible from an AI perspective is look 677 - > at look at the data, and look at the bias. 678 - > And the example I always us is we've built systems 679 - > that do auto valuation, auto house valuation, and so we 680 - > had to go look at tax records and sales records, 681 - > going back data going back decades, and we found like 682 - > the most unbelievably clear racist like policies like embedded in 683 - > the data. And had we just trained that model on 684 - > that historic data, it would replicated those biases. It would 685 - > have been as racist is anybody you know from the 686 - > fifties or sixties. And here's the thing is, if we'd 687 - > have employed that model, a lot of people would have said, well. 688 - >
Speaker 3: You were turned down. You were turned down for that loan. 689 - >
Speaker 6: The AI did it, and the AI is unbiased and 690 - > it's super intelligent, and so it's objective. 691 - >
Speaker 3: No, that's not true at all. 692 - >
Speaker 6: You train the model to reflect the bias and the 693 - > historic data because you were lazy and you didn't take 694 - > the time to do the hard work to identify the 695 - > bias and remove it. And so the number one things 696 - > that businesses can do to be responsible is make sure 697 - > that they're thinking really really carefully about the data and 698 - > the modeling techniques and they are not perpetuating any type 699 - > of biases or any other negative And there's more that 700 - > we could go into negative traits like that, and then 701 - > throwing your hands up and acting like you've built some 702 - > omniscient objective system. 703 - >
Speaker 1: Nice Jerry, give me the final word on responsible AI 704 - > power businesses. 705 - >
Speaker 4: Mhm. 706 - >
Speaker 5: Remember what you said with garbage in garbage out. That 707 - > is so much what you said, Ron, about how you 708 - > you you put in bias into your everyday life, and 709 - > the AI. 710 - >
Speaker 4: Is it's I think. 711 - >
Speaker 5: Doing it responsibly and looking at not replicating our own 712 - > biases and understanding what you're doing. I think that's that's 713 - > that's something that we should do. Not sure if we 714 - > are doing it. I see, I see that there is 715 - > a there is a concern out there, and people are 716 - > thinking about this more thoughtfully. 717 - >
Speaker 4: Than in a couple of years ago. 718 - >
Speaker 5: But you gave an example chudgipiity Okay, three days ago, 719 - > I asked Judge a pity one simple question, and I 720 - > asked it three times. I got three different answers. I 721 - > don't know what they are fitting into, chad Zipti, but 722 - > sometimes I'm wondering and I'm scratching my head. I think 723 - > we should be more responsible in the way we set 724 - > it up, and we should pay a little bit more 725 - > attention to this. 726 - >
Speaker 4: So yeah, awesome, that's my. 727 - >
Speaker 2: Thing, Gerry. 728 - >
Speaker 1: All right, Ron, let's wrap things up by giving a 729 - > little plugski here to kung Fu AI. If people want 730 - > to find out more about you and your company, where 731 - > should they start? 732 - >
Speaker 6: And please check out kung Fu dot ais. That's our 733 - > web domain. And we've got a podcast called Hidden Layers. 734 - > It's a little bit more of a technical divell we'll 735 - > cover the latest developments in a pretty pretty deep technical 736 - > way every month, and check that out if. 737 - >
Speaker 3: You want to learn a little bit more about artificial intelligence. 738 - >
Speaker 2: Awesome, Ron, thanks so much of time, good luck. 739 - >
Speaker 3: Thank you so much. Guys appreciate it. 740 - >
Speaker 4: Thank you.
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