The Government Huddle with Brian Chidester · 2026-06-10 · 41 min
Chris McDermott, Head of Social Security Solutions at LexisNexis Risk Solutions and former federal government leader joins the show to explore the evolving intersection of modernization, customer experience, identity verification, and public trust in government services. Together we unpack why modernization is no longer optional, how agencies can balance security with accessibility, and what it takes to reduce fraud and improper payments without creating unnecessary barriers for the people who rely on critical benefits. They also discuss dive into Chris’ firsthand insights from nearly two decades in government, highlighting the importance of empathy, dignity, and human-centered design in delivering services that truly meet citizens where they are.
210: The One About the Future of Cyber Warfare63 / 100208: The One with the GovCon AI Research Study207: The One with the Dataminr Global Field CTO206: The One with the Homeland Security SME205: The One with the Elastic Public Sector VP