Unlocking Real Business Value in the New Era of Insurance Innovation

Episode notes

Insurers are entering a new era marked by rising costs, volatile risks, and mounting pressure on expense ratios that expose the limits of traditional business and technology models. As intelligent core platforms, cloud, advanced data & analytics, and new AI-native capabilities like GenAI and Agentic AI gain momentum, the gap between Leaders, Followers, and Laggards is hardening into a structural divide that will determine who pulls ahead over the next three to five years. In this podcast with Denise Garth, Chief Strategy Officer at Majesco, and Gail McGiffin, Founder and CEO of GEM Insurance Advisors, you’ll explore how forward-thinking insurers are redefining their operating models and technology foundations to bend the cost curve, unlock new value from AI, and build a sustainable competitive edge.

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