The Secret Sauce

Episode notes

Denies Garth is joined by USIC’s Israel Lorenzana to discuss USIC’s business and technology strategies, the foundation for a digital transformation, how being in Puerto Rico has affected meeting customers’ needs, the importance of CX and usability design, data & analytics, partner expectations and best practices.

Related episodes across the Index

Other episodes covering the same guests and topics, from across The B2B Podcast Index.

• Have desire to build with unwavering commitmentThe Sure Shot Entrepreneur · on Insurtech72 / 100
• Transforming a Legacy Industry with Modular SolutionsWhat The Tech? · on Insurtech
• Building Insurance Markets in Latin America: Opportunities and Challenges with Hugues BertinRisk Management: Brick by Brick · on Insurtech

• Bridging the Customer Protection Gap: How Insurers Can Respond to Generational Shifts in Risk and Readiness75 / 100
• Insights from UFCW on the Evolving Pension Market61 / 100
• Insights from Pacific Life on the Evolving PRT Market64 / 100
• Frontier Insurers Transform Their Operating Model with an AI-Intelligent Foundation50 / 100
• Reimagining Insurance for a More Resilient Future