Revolutionizing Insurer-Customer Dynamics

Episode notes

Join Majesco’s Denise Garth and SPLICE’s Tara Kelly as they delve into the dynamic world of customer engagement and experience within the insurance industry. From the significance of a single view of the customer and the evolution of two-way texting and chat services to the importance of multiple engagement options and opportunities on the L&AH side.

Related episodes across the Index

Other episodes covering the same guests and topics, from across The B2B Podcast Index.

• Have desire to build with unwavering commitmentThe Sure Shot Entrepreneur · on Insurtech72 / 100
• Transforming a Legacy Industry with Modular SolutionsWhat The Tech? · on Insurtech
• Building Insurance Markets in Latin America: Opportunities and Challenges with Hugues BertinRisk Management: Brick by Brick · on Insurtech

• Bridging the Customer Protection Gap: How Insurers Can Respond to Generational Shifts in Risk and Readiness75 / 100
• Insights from UFCW on the Evolving Pension Market61 / 100
• Insights from Pacific Life on the Evolving PRT Market64 / 100
• Frontier Insurers Transform Their Operating Model with an AI-Intelligent Foundation50 / 100
• Reimagining Insurance for a More Resilient Future