Your AI Project Doesn't Need More Agents

Episode notes

SUMMARY: Brandon speaks with Rich Ziade, co-founder and CEO of Aboard, about why enterprise AI projects fail without real discovery, why "agents" have been oversold as a headcount play, and why organizational urgency, not new tooling, is what actually makes digital transformation succeed. SHOW: 1057 SHOW TRANSCRIPT: The Enterprise AI Show #1057 Transcript SHOW VIDEO: SHOW SPONSORS: Nasuni - Activate your data for AI and request a demo SHOW LINKS: Topic 1 - From lawyer to digital transformation CEO: Rich's path through Postlight (with co-founder Paul Ford), the sale in 2021, and how Aboard was already incubating inside Postlight Labs before AI "landed like a spaceship." Topic 1a - The six months after ChatGPT arrived: why Aboard resisted rushing a prompt-based fix into messy, political, human organizations, and why "vibe coding" convinced them to hang back rather than parachute AI into a company. Topic 2 - The doctor/patient analogy: executives walk in asking for a specific AI "medicine" instead of describing the underlying pain, and why real engagements start with tests and diagnosis, not the prescription the client thinks they want.

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